2022 Agenda

Download the DX3 2021 Brochure

The following is our 2022 Agenda.

DX3 Retail Submit

DX3MARKETING & INNOVATION SUMMIT

8:00

BREAKFAST & REGISTRATION

8:55

Welcome Remarks

9:00

Keynote – Vision for the Future of Retailing after the Pandemic
  1. ModernRetail and its Challenges
N/A

9:00

Keynote – New Marketing Trends
  1. Beyond Digital Marketing
N/A

9:30

Keynote – Tech perspective
  1. Role of new technologies
  2. How do you tech proof your business
N/A

9:30

Keynote – New Marketing Trends
  1. Role of new technologies
  2. How do you tech proof your business
N/A

10:00

Resilient Retail
  1. Are we out of the woods?
  2. Can you constitute resilience in your business?
  3.  Is it survival of the fittest?
  4. What makes businesses resilient?
  5. Is it tech?
  6. Culture?
  7. Product?
N/A

10:00

A Perfect Martech Eco System to enable Exceptional Results
  1. Role of Agile Marketing in Proving Value     before Increasing Sales
  2. Building  DTC Martech
  3. How to increase Utilisation using People     instead of Technology
N/A

10:30

Funding Retail Growth - Investor Perspective 
  1. Key growth indicators 
  2. Successes and lessons learnt
  3. What makes a good retail business? 
  4. Business or business team, what do you invest in? 
N/A

10:30

Building Brand Connection Through Social Impact
  1. What is at stake for companies that meet or     exceed audience expectations for social impact
  2. Hallmarks of an effective social impact strategy
  3. How CMOs can best mobilize employees and other     important audiences to amplify social strategy
N/A

11:00

Morning Networking Break

11:30

Online Grocery Shopping, the Latest Battle field for E-Commerce Giants
  1. Is it the new normal? Does it help farm to table?
  2. Successes and lessons learnt
  3. Quality of produce and speed of delivery
N/A

11:30

Redefine Marketing’s Role as Business Builder
  1. Value of Marketing to Business
  2. How to harness marketing’s expanded
  3. Role and accelerate Marketing’s Contribution to Growth
N/A

12:00

Purpose Driven Businesses
  1. Rise of value-based retail and retailer
  2. Are purpose driven businesses destined to be small/medium?
  3. The new conscious consumer
N/A

12:00

Is Customer Experience (CX) the New Competitive Advantage
  1. Let your CX drive your marketing
  2. Internal and external factors impacting CX
  3. New tools and technologies
  4. Offering Multi-Sensory Experiences
  5. Utilizing AR/VR 
N/A

12:30

Social E-Commerce
  1. 41%shoppers bought things online they would usually buy in store
  2. Creating native shopping experiences on social media platforms
  3. Are social platforms the new distributers and would demand percentage of sale?
  4. Who own the customer and customer data?
N/A

12:30

Grow Revenue through a Connected Commercial Strategy
  1. Post COVID-19 Buying Dynamics
  2. Innovative Practices to Respond Effectively
N/A

13:00

Networking Lunch

14:00

Innovation Showcase
  1. Transformative technology companies will pitch their innovative solutions and share insights on future trends.

14:30

Modern Retail and Brands Culture - Embracing Outdoors
  1. Improvement of Morale across Brands and Retailers
  2. The Variety of Space, Brands and Retailers are entering
N/A

14:30

Fearless Female Entrepreneurs
  1. Has the glass ceiling been shattered?
  2. How has female leadership impacted entrepreneurship?
  3. Impact of COVID-19 on women entrepreneurs
  4. Is COVID-19 not gender neutral?
  5. Building a business on your own terms.
N/A

15:00

New Shopping Tools
  1. Is online shopping all about screen time?
  2. Creating tech to understand voice
  3. Integrating shopping channels and products into home voice devices
N/A

15:00

Influencer Marketing – Evolutions & Trends?
  1. Have we gone beyond selfies and catchy hashtags?
  2. Is raw authenticity here to stay or is it another mirage?
  3. Is it about widest reach or finding your tribe?
N/A

15:30

NETWORKING BREAK

16:00

Digital Natives in an Analogue World?
  1. Bonobos, Glossier, Casper and Warby etc.
  2. Do apparel retail require physical presence?
  3. Is it merchandize play or brandplay?
N/A

16:00

How to Hear a Crisis Coming?
  1. Steps for setting up your media monitoring tool
  2. Success crisis detection and management
N/A

16:30

Experiential Retail
  1. Giving customer consistent and memorable experience
  2. Can large retailer experience experiential journey?
  3. Is it  small business play?
N/A

16:30

Deliver on the Promise of Customer Experience Innovation
  1. Optimize right data to measure success
  2. CX investments that enhance organization
  3. Meet customers where they are
N/A

17:00

END OF DAY ONE

DX3 Retail Submit

DX3MARKETING & INNOVATION SUMMIT

8:00

BREAKFAST & REGISTRATION

8:55

Recap

9:00

Keynote – Retail Thought Leadership 
  1. Status of Retail Today
  2. What does the future look like?
  3. Has retail changed fundamentally post pandemic?
N/A

9:00

Keynote – Uncover Patterns in Emerging Marketing Trends
  1. Incorporate Innovative Insights to the Ideas     in Pipeline 
  2. Wide Reaching Effects of Impactful Marketing     Trends
N/A

9:30

Keynote – Tech perspective
N/A

9:30

KEYNOTE – Tech Perspective
N/A

10:00

Relentless Adaptation – Retail Tech Trend Shaping our Fast Future
  1. New technologies to satisfy shifting consumer needs, habits, and expectations
  2. Global Retail Trends Pivotal for retailers to harness for years to come
  3. Future of Voice Commerce, Retail Robots, Social Commerce and XR     Experiences
N/A

10:00

Rebalancing Channels for a Best -in-Class Digital Marketing Strategy
  1. Which channels marketers are shifting budget to?
  2. Build marketing mix that delivers success beyond your peers
N/A

10:30

Retail Customization & Personalization
  1. Customer Loyalty can be influenced by products     and services that optimize personalization
  2. Role of Technology in accelerating personalization.
N/A

10:30

Crisis Management; Rebuilding image
  1. How to deal with sudden and significant change     and rebuild image
  2. Unforeseeable consequences and lessons learnt
N/A

11:00

Morning Networking Break

11:30

Clicks to Bricks
  1. Digital natives going old school
  2. Successes and lessons learnt
  3. Quality of produce and speed of delivery
N/A

11:30

Buyer & Change Enablement Content to Meet Demand Generation Objectives
  1. Objectives that fuel Customer Acquisition and Retention Goals
  2. Content: A call to action for customers move through buying journey
N/A

12:00

Earning Loyalty and Trust in Retail
  1. Building Diverse Teams that Challenge Status Quo
  2. Embracing Innovation to drive High performance
N/A

12:00

Branding Begins Within
  1. Embody and live your values within the brand
  2. Igniting passion internally to generate loyalty externally
  3. Does doing the right thing add to the bottom line?
N/A

12:30

Delivery as Competitive Advantage
  1. Fast, reliable, and accurate
  2. Last mile as core business plank
N/A

12:30

Single Customer View
  1. Who owns customer – marketing or product?
  2. Single customer view across functions
  3. Rise of Customer Data Platforms (CDP
N/A

13:00

Innovation Showcase
  1. Transformative technology companies will pitch their innovative solutions and share insights on future trends.

13:30

Networking Lunch

14:30

Diversity in Small Business and Start-up Movement
  1. Are opportunities equal and fair? How do you succeed if they are not? 
  2. How diversity helped people of color to bring products to market?
  3. Transition from an employee mindset to an     entrepreneur mindset. Is the change a total game-changer?
N/A

14:30

Delivery, Digital and ECommerce – Biggest Marker of Success or Failure
  1. Top Marketing Stressors and how to avoid them
  2. Manage the urgency curveball
  3. How to scale more affordably
N/A

15:00

Payments – Middle & Center
  1. Innovations and disruptions in payment methods
  2. Eliminating frictions and improving ease of transactions 
  3. Consumer and Merchant data security and safety remain paramount
N/A

15:00

Champion Everyone’s Right to Feel Good
  1. Suit the needs of Broad Customer Base
  2. Elevate Personalization Game
  3. Achieving Personalisation at a Grand Scale
  4. One to One Marketing being propelled by AI
N/A

15:30

NETWORKING BREAK

16:00

Self care and Personal Health Retail
  1. Tools and technologies available today
  2. Is this category here to stay in an uncertain world post pandemic
  3. Is it merchandize play or brandplay?
N/A

16:00

Customer Retention
  1. What is each customer worth?
  2. Most effective tools for retention
  3. Whey spend money on existing customers.
N/A

16:30

How CPG Giant is building out a portfolio of Brands - Diversification Operation
  1. Tracking Consumer Insights
  2. Disrupting Categories and Serving Consumers Better, Scale and Successfully grow
N/A

16:30

Beyond the Specialist Silo – Moving Digital Marketing to the Center of Enterprise
  1. Current Strategic objectives and responsibilities of the digital marketing leader
  2. The key execution challenges that digital marketing leaders face from existing and as yet unknown disruptive changes
  3. The Changing Scope and Interdependencies of Digital     Marketing Leaders to acquire and retain customers
N/A

17:00

End of the Conference

DX3 2021 Sponsors and Partners