• Leveraging data and insights
• Right inputs for seamless experience
• Customner persona
• Customer insight through AI

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• Decoding emerging challenges
• Focussing on profitability

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• Increasing digital-first retail environment
• Early adoption for scaling business
• Marketplaces aiding in faster shipping timelines and reduced inventory risk

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• Flexibility for new and improving
• Scope for emerging players
• Lessons from the best

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• Maintaining the Customer Segment
• Operating Expenses
• The Codependency & Individualism

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• Understanding supply chain challenges
• Navigating issues in Click and Receive Culture
• Can supply chain optimization and last-mile efficiency overshadow brand loyalty?
• Supply chain woes pushing digitization

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