A customer-focused, technology-savvy professional who has beeninstrumental in developing strategic growth opportunities and has a successfultrack-record of exceeding revenue, operational and NPS targets. He has builtinnovative digital products, implemented and optimized digital sales andservice experiences, with a specialty on the application of big data andmarketing innovation.
He has experience in digital product development, digital marketing,customer experience, loyalty, big data, marketing automation, and innovation.Equally comfortable in corporate, agency and startup environments, he hasdemonstrated the ability to add value in different scenarios and offers diverseindustry experience in financial services, automotive, telecommunications,retail, and utilities.
Recognized for strong leadership and relationship skills, he haseffectively managed teams from 2 to 130, along with complex internal andexternal relationships. He has scaled high performance cross functional teamsand as a strategic leader, coached and mentored them by cultivating a spirit ofcollaboration.
He is an ENTP
He likes funky socks
He has 2 kids
He will challenge rules to drive innovation
He plays the drums
He works hard and has fun doing it