Tom
Knuckles
Sr. Solutions Consultant
Gladly

Tom Knuckles is a Sr. Solutions Consultant at Gladly based inBoston, MA. Tom has spent over 6 years understanding contact centers inindustries such as retail, financial services, travel and hospitality. Heprovides how to deliver radically personal customer service and helps companiesof all sizes such as start-ups that are building their name all the way toestablished Fortune 100 brands.

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