Challenges and Opportunities Faced by Montreal (Quebec) Retailers
Emerging Technologies: Future of e-commerce, enhancing customer experience and operational efficiency.
Market Expansion: Discuss opportunities and challenges in expanding e-commerce globally, including localization strategies, cross-border payments, and regulatory considerations.
Sustainability and Ethical Practices: Eco-friendly packaging, ethical sourcing, and transparent supply chains.
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Fireside Chat: Building Platforms for Unique Customer Experience
Rising costs
Labor shortages
Evolving consumer preferences
Growth opportunities such as leveraging digital marketing strategies, enhancing customer loyalty programs, and embracing innovation in retail technologies.
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Tourism and Retail
Creating Shopping Districts and Diversity
From boutiques of Rue Sainte-Catherine and Mile End to the cultural richness of Little Italy and the diversity of ethnic markets
Creating reasons to bring in shoppers through hyper localized and unique retail experiences
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Utilizing Technology in Retail
E-commerce and Digital Platforms
Enhancing digital UX with mobile apps, and online marketplaces
Integrating omnichannel tools within your stores
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Role of AI in Retail
Data Analytics and AI
AI-based insights and actionable intelligence
Enhancing operational efficiency - AI-powered chatbots and virtual assistants
Blockchain and big data
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New Tech in Retail
Augmented Reality (AR) and Virtual Reality (VR)
Interactive product demonstrations
Immersive shopping experiences
Using AR/VR to bridge the gap between online and in-person shopping
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Returns and Supply Chain Innovation
Reducing returns and increasing profitability
Managing intelligent supply chain
Identifying “professional Returner” profiles
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Role of Advertising and Customer Acquisition
What advertising strategies and platforms will serve you best?
Spending money to make it? Acquire customers or build a brand