• Outlook for the industry in slowing economy
• Changing consumer behavior during the pinch
• Remerging with resilience

• Unified customer experience
• Frictionless experience from online to physical
• AI opportunity for in-store and online

• Creating a unique shopping experience
• The art of delivery at finger tips
• AI & personalization

• Can established brands become purpose-driven? 
• Going beyond lip service 
• Defining and living by brand values 
• Conscious consumers pushing brands

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• Sustainability & Retail Brands
• Reduce, Reuse, Recycle 
• Resale retail experiences
• Is ESG part of core business strategy? 
• Going where customers are

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