• Outlook for the industry in slowing economy
• Changing consumer behavior during the pinch
• Remerging with resilience

Get ready for a dynamic and thought-provoking conversation featuring Vino Jeyapalan, the trailblazing Founder and CEO of Kabo, Canada's premier direct-to-consumer fresh dog food brand, as showcased on Dragon's Den. Guiding this captivating conversation is Zahra Rajani, seasoned Commercial Retail Marketing expert.

In this session, Lisa Hutcheson, Managing Partner, JCWG will share the findings of a leadership study offering crucial insights from retail executives globally. The study focuses on "High-Performance Retail," and the traits of leadership thoughts encompassing innovation, sustainability, AI, sales development, and human resources. The study transcends borders, providing global insights into the retail landscape.

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This topic explores the critical importance of aligning sales and marketing operations within the retail sector to drive efficiency, enhance customer experiences, and boost overall performance. It delves into strategies for creating a seamless flow of information and coordinated efforts between these two vital areas, focusing on how technology can facilitate this integration for retail success

The Three Levels Maturity Framework

• Level 1 : Leveraging existing platforms
• Level 2 : Building custom products
• Level 3 : Custom models

• Unified customer experience
• Frictionless experience from online to physical
• AI opportunity for in-store and online

Learn how Bosch Power Tools, Hill’s Nutritional Pet Food, and Wavemaker are adopting full funnel strategies in today’s evolving media landscape – connecting brand building, consideration and lower funnel efforts to reach audiences throughout their shopping journey

• Importance of tailored solutions
• How vital is individuality?
• Sharing case studies

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• Bringing the world to Canada
• Highlighting minority & immigrant-owned business
• Creating unique experiences

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• Creating a unique shopping experience
• The art of delivery at finger tips
• AI & personalization

• Female leadership on the rise
• More than diversity and inclusion
• Tips for maintaining well-being and avoiding burnout

• Can established brands become purpose-driven? 
• Going beyond lip service 
• Defining and living by brand values 
• Conscious consumers pushing brands

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• Sustainability & Retail Brands
• Reduce, Reuse, Recycle 
• Resale retail experiences
• Is ESG part of core business strategy? 
• Going where customers are

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